At New York Bone & Joint Specialists, we make creating positive doctor-patient relationships a priority so you receive the highest quality care.
For many patients, visiting the doctor’s office can be a stressful experience. Orthopedic injuries in particular are often painful and debilitating, and you’ll likely have many questions about your treatment and recovery.
Our practice excels not only in our diagnostic, rehabilitative, and surgical services, but in taking the time and effort to get to know patients. We believe that this actually improves the recovery process and helps patients reach their ultimate goals. In fact, several studies on the effect of a good bedside manner support our holistic approach to patient care.
In 2011, researchers from the Cedars-Sinai Comprehensive Transplant Center and the Johns Hopkins Civility Project studied how a surgeon’s behavior in the operating room affected the patient’s recovery. They concluded that the patients of surgeons who were courteous and respectful of the OR staff had fewer complications.
A 2014 study found a similar connection between bedside manner and patient health. Doctors who took the time to build a relationship with their patients made an impact on specific health benchmarks, such as improved blood pressure and weight loss. These results only reinforce our commitment to providing the best possible care for our patients — including a respectful and empathetic bedside manner.
Our Promise to Patients
Whether it’s your first appointment in our office or one of many on your road to recovery, we’ll treat you with compassion and foster an environment of open dialogue. Here are some of the values that we strive to uphold:
Empathy
Orthopedic medicine is much more than diagnosing an injury and sending the patient on their way. It means truly getting to know the person — their physical and mental wellbeing, individual challenges, and all the things that may affect their recovery.
By recognizing and honoring your perspective, we’ll propose a treatment plan that conveniently fits with your lifestyle and returns you to your favorite activities as soon as possible. We’ve found that therapy succeeds best when our patients are comfortable with the treatment plan and actively participate in their rehabilitation. We believe that this is best achieved through an empathetic rapport between patient and doctor.
Communication
Building a strong and trusting relationship with patients relies on open communication. Orthopedic therapies often involve complex operations and potentially lengthy physical therapy programs, so we know you’ll have many questions. We’ll explain our recommendations thoroughly and encourage you to ask questions to make sure you understand every facet of the treatment and why we think it’s beneficial.
Our office is always ready to address your concerns. We urge patients to reach out to us if they feel they’ve hit a setback in their rehab, are experiencing pain, or just want to ask a question about their recovery.
Support & Teamwork
We foster a culture of teamwork among our surgeons, physical therapists, and support staff. If you and your doctor decide surgery is the right course of action, we’ll support you during your rehabilitation and guide you through each step of your journey. Our goal is to work together as a team to ensure positive patient outcomes and a comfortable recovery.
The Importance of a Good Bedside Manner
The specialists at New York Bone & Joint recognize that good doctor-patient relationships lead to the best outcomes. Patients who feel respected and valued are more likely to take our advice and be proactive in their recovery.
Compassionate, individualized patient care is at the heart of everything we do. If you’re experiencing orthopedic pain or think you may be suffering from an injury, don’t delay in making an appointment with us today.
