FAQs for Patients

PREPARING FOR SURGERY AND PROCEDURES

We expect that your recovery will be smooth and without complications. To make the process as seamless as possible, it’s important that you follow our instructions.

Before your surgery:

1. Have NOTHING to eat or drink (not even water) after midnight before your surgery. (You may take regular medications the morning of your surgery with a sip of water.)

2. If medically permissible, STOP taking anti-inflammatory medications and blood thinners five days prior to your surgery. This includes Plavix, Coumadin, Advil, Motrin, Aleve, aspirin, naproxen, ibuprofen, etc.

3. STOP taking all supplements, vitamins, and herbal medications five days prior to your surgery.

4. Please make sure to see your primary care physician as soon as possible to obtain medical clearance for surgery. Medical clearance MUST be completed on or before the Friday prior to surgery, and MUST be within 30 days of surgery.

After your procedure:

1. On the day of surgery, you will be given a prescription for post-operative pain medication. You will also be given detailed post-operative instructions upon your discharge from the hospital.

2. You MUST have an adult escort sign you out of the hospital and take you home after your surgery. If no one is available to do so, arrangements can be made with a visiting nurse service called Partners in Care for a fee of $75 – $100. This fee is typically NOT covered by insurance. (If needed, please call for more info.)

3. An appointment should be made to see your orthopedic surgeon approximately one week after surgery to check-in on your recovery.

4. Physical therapy should begin two or three days after your surgery date. Please make an appointment prior to surgery. Physical therapy is offered at three Manhattan locations under our subsidiary, All Sports Physical Therapy.

FREQUENTLY ASKED QUESTIONS:

We have same day appointments available every day. Please call or email us before walking in so that we can best accommodate your needs.

These days insurance coverage can be very complicated and nearly everyone has some patient cost. Our staff is here to help. We can check your benefits and help you figure out a payment plan.

In-network coverage means a provider – such as a doctor, facility, or pharmacy – has already agreed to a negotiated price for certain services. For example, say a specific doctor charges $7,000 for surgery. If your insurance considers that doctor to be a part of your healthcare plan or “in-network,” that means the insurer and the provider have both settled on a discounted rate for the operation(say $4,000). Therefore, the doctor will accept the $4,000 payment from the insurer and not bill the remaining balance. 

Out-of-network providers have not signed a contract with the insurer. As a result, they have not agreed to a negotiated price for services. For the same $7,000 surgery detailed above, that means the insurer will pay up to a certain amount (say $5,000) and ask that you pay the $2,000 difference between the doctor’s charge and the negotiated fee. This is in addition to the deductible, copay, and/or co-insurance costs associated with your plan.

See our blog for more information on in-network vs. out-of-network coverage.

Unfortunately, we are prohibited from waiving copays or deductibles. However, we can work out a payment plan if necessary.

Please see our list of insurance to find out which plans we participate in and accept.

Initial visits may take up to 45 to 60 minutes (depending on the severity of the problem) so that your doctor can fully assess your condition. You can download our forms and fill them out in advance to speed up the process.

Sometimes the doctor may be delayed because of a serious issue. Most often that is not the case. You are welcome to call in advance and if the doctor is delayed we will let you know.
The youngest age that our Sports Medicine doctors treat is 12 years old.
Our general doctor hours are 8:30 AM to 5 PM but that may vary per doctor and day. Our staff will provide you with each individual doctor’s hours and help find a specialist that will accommodate your schedule. Our physical therapy department is open 7 AM to 7 PM on weekdays and 8 AM to 1 PM on Saturday.

Yes, you are welcome to download all the paperwork and complete it in advance.

Our Locations