New York Bone & Joint Specialists are full-service Orthopedic Surgery and Sports Medicine centers that provide expert care for nearly all orthopedic and sports medicine injuries or conditions.

Medical Receptionist

Full time | Manhattan, NY

Must have experience with Workers Comp, Authorization and Insurance Verification

  • Greet and attend to patients in person and over the phone.
  • Check In and Check Out
  • Professionally assist doctors, staff, visitors, and patients.
  • Perform all duties within HIPAA regulations.
  • Maintain confidentiality of all doctor, staff and patient information.
  • Schedule appointments between doctors and patients.Liaise between medical departments with discretion and professionalism
  • Perform rounds to ensure the entire clinic (physical therapy and medical) is well-maintained and neat during clinic hours.
  • Monitor and ensure clinical equipment is functioning properly. Escalate any equipment or building issues to management.
  • Maintain a steady flow of patients during clinic hours by monitoring provider schedules/coordinating with the front desk team to accompany patients to the exam rooms.
  • Assist patients as needed with walking and preparing for the exam. Ensure each examroom/instruments are cleaned and stocked between patients and also organized andstocked for the next clinic day.
  • Ensures that all patient records are updated (patient forms, ID/insurance cards,authorizations and consents) and patient logs are completed (new patient log, procedure log, and MRI log).
  • Verifies patient insurance eligibility and obtains necessary pre-authorization, if required.
  • Understanding of Workers Comp and No Fault.
  • Adhere to policy and procedures during all activates.
  • Assist with admissions/treatment as per agreed protocols.

Job Type: Full-time

Pay: $19.00 – $24.00 per hour

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off

Medical Specialty:

  • Radiology
  • Surgery

Schedule:

  • 8 hour shift
  • Monday to Friday

Ability to commute/relocate:

  • Manhattan, NY: Reliably commute or planning to relocate before starting work (Required)

Experience:

  • Workers’ compensation: 2 years (Preferred)
  • Insurance verification: 2 years (Preferred)
  • Insurance Authorization: 2 years (Preferred)
  • Customer service: 2 years (Preferred)

Work Location: In person

Our Locations